![]() ![]() Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. ![]() Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. This information can be exchanged in person, in writing, or by telephone or e-mail. Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.Įstablishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.ĭeveloping Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.Ĭommunicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. ![]() Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people. Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.Įvaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.Ĭontrolling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.Įstimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities or determining time, costs, resources, or materials needed to perform a work activity.ĭeveloping and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.Ĭoaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.Ĭoordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.Ĭommunicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. What work activities are most important? Importance ![]()
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